Terms of Trade

Updated: 22 November 2021
Effective: 22 November 2021

These terms of trade define the terms and conditions on which we provide you with access to this website. By using and continuing to use this website you agree to these terms, which may be updated from time to time. The updated terms become effective 14 days after they are published on our website.

Please also review our Privacy Policy which explains how we use the data we collect.

Please also review our Competition Terms & Conditions which explains the rules for entering any competition promoted by Kiwi Self Storage.

If you become a customer of Kiwi Self Storage then you will enter into a written storage agreement with the company that will define the rights and obligations of the parties in relation to storage. If you accept our offer of insurance, then you will enter into a separate agreement in relation to insurance. If you accept our offer of free use of a trailer for customers, then there will be a separate agreement in relation to that service.

1. Liability
This website contains information about the company and storage generally, including advice on how to store belongings and on how much storage space you might need. The website might also contain links or references to other websites or organisations. This information is provided as a guide for your information only and without knowledge of your particular circumstances. We do not accept liability for any loss you might suffer in reliance on any information, advice, links or references contained on our website.

2. Acceptable use
You must not hack, spam, interfere with or gain unauthorised access to our website or our server, or attempt to do so.

3. Intellectual property
This website and the text and images contained on this website are protected by intellectual property rights including copyright and trademarks. Some of the images have been licensed from third parties for use on this website. You must respect those intellectual property rights. You must not use or attempt to use any text, images or code contained on this website for any purpose other than for viewing the website.

4. Boxshop Returns & Refunds
Please choose boxes and packaging carefully when ordering, as we cannot offer a refund or exchange if you change your mind. Items must be checked when being picked up from the store as damaged items will not be exchanged or refunded once accepted.